Transport networks are in a constant battle to cope with the demands of modern life, as populations grow the strain on a transport network can become too much. There are a number of easy ways to improve your rail, road, or shipping network.
Track and Analyze your incidents
Transportation at its most basic must get you from A to B safely and on time. However this is not always the case. With the frequency of trips and the amount of numbers using a busy transportation network incidents are inevitable. Incidents can range from Breakdowns, Accidents, Antisocial Behavior or Basic Delays all a part of life and fairly forgettable as a once off. However no matter what the incident there will be consistencies i.e. Accidents occurring in the same place or breakdowns and delays caused by the same vehicle. It is these scenarios that give a transport network a reputation as unreliable. It's up to the service provider to track and analyze the incident information they are gathering and put it to good use so incidents can be prevented in the future.
Direct Your Funding Wisely
Understandably transportation is an expensive business and investments in infrastructure must be well managed. Studies and reports must be done to evaluate the areas most deserving of funds. These studies can be both time consuming and costly. However if the incident data was optimized for easy use the infrastructure can be in a constant state of review and improvement. The problem arises when incident data is not turned into useful information. Arguments for and against the provision of funding and investment in certain areas of your transportation network often lie within incident data. So start using it better!
Train Your Incident Responders
Responders are often told to expect the unexpected, but what if we could predict the unexpected. From studying incident data across a multitude of transportation networks and countries the general consensus I have gathered is; unusual or freak incidents are just that “Unusual”. You would be surprised by how consistent most transportation networks' incident logs are, almost to the extent of being mundane. This is fantastic news for network operators that are studying and using their incident information correctly. As they can train their staff for what they know are common incidents while always being aware that freak incidents can happen.
Customer service is unarguably the most important thing to any ambitious transport network or organization, thus it should be the first place to look when trying to increase efficiencies. It is crucial that you implement software and support technologies that drive efficiencies and allow your employees to offer the best possible service to your customers. Efficiencies come from knowledge! Providing your management staff with fast and easy to read information can make all the difference. With the cost of running a transport network so high all efficiency and methods for saving money must be welcomed. It is important to be in a constant state of review.
Track Your Resources
Tracking resources is a crucial part of managing an efficient transport network. From the most expensive equipment all the way down to the smallest of tools; having the right equipment is absolutely mission critical to maintaining a consistent transport service. Inspection dates must be logged, calibrations measured and equipment tracked across a large geographical area. Keeping account of all the equipment information and sharing it with the right people is a difficult job but extremely important.
It is for all these reasons, we offer Decisions [D4H] to the transport industry.